Support services for Niche clients are managed via ProjectWatch.com.
Client support includes:
Support Requests with email notification
Problem resolution tracking
Product updates/enhancements/release schedules
Standard FAQs and product knowledge base
ProjectWatch® is a 100% web based application and can be accessed with the unique userid issued to you during client enrollment. In addition to supporting those items above, ProjectWatch provides functionality essential to successful management of simple and complex projects across geographically dispersed project teams.
